Feedback from the community is vital to what we do. While I may not always respond (unintentionally), I always listen to what the community has to say. I even outright ask for it at times. While some requests are not possible to make happen (I really am sorry iOS users!), I try my best to deliver what the people want.

I recently received some feedback and would like to take a moment to address it in case there are others who feel the same but haven’t spoken up.

Concerns Presented:

1. Lack of data
2. Infrequent updates
3. Old/Outdated Data
4. Misleading Players
5. Damaging the Economy

My Responses:

1. Users don’t see what the back end looks like. At this exact moment the database shows you 92,164 sales, which is composed of over 1 million individual items. It may seem like a small number of sales when you look at Tempering Alloy and see only 94 sales recorded, but this is because we don’t count duplicate transactions as individual sales. Example: purchasing 10 temps that were sold individually by the same player for the same price is counted as one sale, not ten.
   Why do I do this? One simple answer, formula processing. There are 160,806 unique mathematical formulas in the database. Every time a change is made, something as simple as changing a misspelled Kuto to Kuta, the database has to recalculate EVERY… SINGLE… FORMULA.
2. Data is pulled from guilds every week and uploaded to the database. A bulk data upload is done every Wednesday and data from contributors is added as their sales history clips come in and we get them transcribed. The services you use are automatically synced to the database once a day, somewhere around midnight.
   This one time, right before Christmas, I uploaded data, but didn’t wait for the the gazillion formulas to finish recalculating before I shut my computer down and headed out to spend the holiday with family. Because the database didn’t complete the recalculation, the auto sync failed and y’all were without sales data for almost 2 days. My bad!*
3. “Old” data is purged once a month (the wonderful monthly data dump). The live database holds up to 90 days of sales, but not every item has 90 days worth of sales. Items with a high volume of sales are purged every month. This includes crafting materials, some set items (like Mother’s Sorrow), and popular motifs, just to name a few. Sales for items we don’t see very often, like the “Figurine, The Fish and the Unicorn” sketch recipe, are stored longer. Once a new sale comes in for it, the old sale data is purged. This way of purging was adapted after the community raised it’s voice about data not being available for these rare items. 
4. I’m not so sure the information provided is misleading. Every bit of data entered into the database is pulled directly from the in game sales history of multiple guilds (keep reading and you’ll find a list of all the guilds we currently use). We pull data from traders all across Tamriel. Why? We’re dealing with a global market. The data must be sourced globally to be anywhere close to accurate.
   We compile this data and provide a snapshot of the in game guild trading market for everyone to see. Do people use this information to help them make sales? Yes. Are these sales successful? Also Yes. If it works for you, great! If it doesn’t, let me know why and maybe there’s something we can do to make it useful for you.
5. I have to be honest, this one stung a little. Everything we do is to help the community have a better understanding of the trading market. If I thought even for an second ESO Xbox Sales was causing more harm than good, I’d throw the towel in right then.
   That’s simply not the case, though. Personally, I’ve received hundreds of messages and in game shout outs about how users love the services available to them. My contributors and associates can say the same. I’ve been playing this game since it launched way back in 2014 and have been involved in the trading market ever since. I watch it, I use it, I’ve managed multiple guilds in it. I eat, sleep, and bleed in this market. Seriously, this is what I do every single day and I know what I’m doing. If you see a flaw, I would love for you to message me with a solution. Teamwork makes the dreamwork!